Terms of Membership
It is important to us that you fully understand the
terms and conditions of your membership. If you have
any questions please contact us at 762-1348.
All members receive a key tag with a membership
number. All members and their guests are required to
check in at the reception desk prior to each use of the
Children and Youth
We want the Center to be a fun place for all
family members. To ensure everyone's safety, members
age 16 and under may use the pool, locker rooms and
multi-purpose gym with adult supervision only. Children
under the age of 14 are not permitted on the Fitness
Floor at any time. Children ages 14 and older are
allowed to workout in the facility following
orientation. The Center will be offering programs for
children all ages - contact the Reception Desk for
schedules of activities. Children must be on the family
membership in order to participate in activities or
utilize the facility. Adult supervision includes:
family activities; scheduled youth programs and when a
lifeguard is present.
We ask that you not bring your children to adult
classes or onto the Fitness Floor.
Please do not take children of the opposite sex into
the locker rooms. Family restrooms are located between
the pool deck and locker rooms for those occasions when
you need to assist a family member of the opposite sex.
Children under the age of 12 are not permitted in the
locker room without adult supervision. Children 14 and
over may check out locker keys for use while working out.
Family restrooms are located between the pool deck and
locker rooms for those occasions when you need to
assist a family member of the opposite sex. Please do
not take children of the opposite sex into the locker
rooms, regardless of the child’s age.
Members may freeze the monthly membership dues
for reasons such as: illness, vacation or extreme work
conditions. The Center must receive written notice in
advance of the freeze whenever possible.
Membership freezes will be for a minimum of one (1) and
maximum of three (3) months. Memberships may not be
held for half months or weeks. Members may place their
membership on hold up to two (2) times each year.
Members will be responsible for any fees assigned by
their financial institution related to Electronic Fund
Transfers. There will be a $6.00 per person freeze fee
All memberships have the privilege to use the
Center for Health & Wellness facilities upon payment of
dues and completion of the membership application and
orientation to the facility. Membership dues may be
paid by electronic transaction, credit card, check or
Members joining between
the 6th-20th of the month will be billed for the first
month's membership on the 20th of the month in which
they joined. Members joining between the 20th and the
5th of the next month will be billed on the 5th. The
Center for Health & Wellness shall determine the amount
and terms of payment of dues payable by members on a
monthly basis. The obligation to pay dues is not
dependent upon availability of the facility. The member
should understand that the amount and extent to which
he/she participates in programs is his/her own
responsibility. Failure to utilize the facility does
not excuse the member from the obligation to pay the
monthly dues nor constitute grounds for a refund.
Members choosing to pay for 12 months in advance will
receive a 10% off the standard monthly membership fee.
Prepaid dues are non-refundable, except in the case
where the member is unable to participate due to
changing health status or relocation out of the
A service fee of $25 per item will be assessed
for a returned check, credit card draft or electronic
fund transfer as a result of insufficient funds, closed
account or similar circumstances.
Members failing to make payment within 30 days of
payment due date will be assessed a 5% late fee.
You may cancel your membership any time within
the first 10 days of joining in order to receive a full
refund. No refund will be provided after the assessment
and/or orientation appointments. If you need to cancel
your membership after the first 10 days have passed you
may do so with a written 30-day notice to the Center
or completion of the cancellation form.
Membership cards must be returned to the Center at the
time of cancellation to avoid a $5.00 card fee. Please
note that some memberships require a 6 or 12 month contract.
Cancellation before the end of the contract period will
require full payment of the contract.
Appointment "No Show or Late Cancellation" Policy:
Giving our undivided attention to each and every customer is important to us, as we’re sure it is to you. We block out the time for your visit accordingly. In fairness to all of our customers and as a courtesy to our staff, please call us at your earliest convenience upon becoming aware of potential conflicts with your scheduled appointment time.
There is a $25 no-show/late-cancellation fee for any missed appointment at the Center for Health and Wellness. All appointments must be cancelled at least 4 hours prior to the appointment time to avoid charges for a no-show or late-cancellation. After-hour messages regarding cancellations may be left at 270-762-1348.